At BoonGiap.com.my, accessible from www.boongiap.com.my, protecting the privacy of visitors and clients is a top priority. This Privacy Policy explains what information is collected and recorded by BoonGiap.com.my and how it is used.
BoonGiap.com.my is operated by Yeoh Boon Giap, a registered real estate negotiator under PropNex Realty Sdn Bhd in Malaysia. This policy relates only to this personal web portal and does not replace or override PropNex Realty Sdn Bhd’s own privacy policies for its corporate platforms.
If you have additional questions or require more information about this Privacy Policy, please do not hesitate to contact the site owner using the contact details provided on this website.
This Privacy Policy applies only to online activities and is valid for visitors to this website with regard to the information that they share and/or is collected via BoonGiap.com.my. It does not apply to information collected offline or via channels other than this website.
This Privacy Policy was originally generated with the help of a third‑party privacy policy generator and has been customised for BoonGiap.com.my.
Consent
By using this website, you hereby consent to this Privacy Policy and agree to its terms.
Information We Collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear at the point you are asked to provide your personal data.
You may choose to provide personal information in several ways, including but not limited to:
- Contact forms / enquiry forms – When you submit a property enquiry or contact request, you may be asked to provide your name, email address, phone number, preferred property type, budget, location of interest and the content of your message.
- Direct contact – If you contact the negotiator directly via email, phone, WhatsApp or other channels displayed on this site, additional information may be received such as your name, contact number, email address, property requirements, attachments and any other details you choose to share.
- Newsletter or updates (if applicable) – When you subscribe to updates, you may be asked to provide your name and email address.
If you register for any online account or user area (if provided), you may be asked for contact information such as your name, company name (if relevant), address, email address and telephone number.
How Your Information Is Used
The information collected through BoonGiap.com.my may be used in the following ways:
- Provide, operate and maintain this website and related online services.
- Respond to your enquiries and property requests, and provide personalised advice regarding properties, financing options and the Malaysian real estate market.
- Improve, personalise and expand website content to better match your interests and browsing behaviour.
- Understand and analyse how visitors use the website, including which pages and listings are most frequently viewed.
- Develop new services, features or content that may assist property buyers, sellers, landlords and tenants.
- Communicate with you directly or through third‑party tools (e.g. email service providers or CRM systems) for:
- customer service and follow‑up,
- updates on listings, launches and market information,
- marketing and promotional messages where permitted.
- Send you emails, WhatsApp messages or other communications you have opted to receive.
- Detect, prevent and address fraud, abuse or technical issues.
Where appropriate, your details may also be shared with PropNex Realty Sdn Bhd, co‑agents or related service providers (such as mortgage consultants, lawyers or valuers) only for the purpose of serving your property needs, and always in line with applicable laws and guidelines.
Log Files
Like many websites, BoonGiap.com.my uses log files as part of standard hosting analytics. These files log visitors when they visit the site. The information collected by log files can include:
- Internet Protocol (IP) addresses
- Browser type
- Internet Service Provider (ISP)
- Date and time stamp
- Referring/exit pages
- Number of clicks and similar usage metrics
These data are not linked to any information that is personally identifiable. They are used to:
- analyse trends,
- administer the site,
- track users’ movement on the website, and
- gather broad demographic information.
Cookies and Web Beacons
Like most websites, BoonGiap.com.my uses “cookies”. Cookies are small text files placed on your device to store information such as:
- your preferences,
- previously viewed pages or listings,
- language settings, and
- other browser‑specific details.
Cookies help:
- optimise your experience on the site,
- remember your preferences, and
- provide more relevant content based on how you browse.
Some pages may also use web beacons (also known as pixel tags or clear GIFs) to help measure the effectiveness of marketing or understand user interactions.
For more general information on cookies, you may refer to resources such as “What Are Cookies” from Cookie Consent.
You can manage or disable cookies through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers’ respective websites.
Advertising and Analytics Partners
BoonGiap.com.my may use third‑party services for:
- analytics (e.g. Google Analytics),
- advertising or remarketing, and
- contact forms or CRM integration.
These third parties may use cookies, JavaScript or web beacons in their respective tools and advertisements that appear on or are linked from this website. When this occurs, they may automatically receive your IP address and other technical data.
These technologies help measure the effectiveness of campaigns and personalise advertising content you see on other websites or platforms.
BoonGiap.com.my does not have access to or control over cookies and tracking technologies used by these third‑party providers.
You are encouraged to review the privacy policies of any third‑party services or advertising networks used in connection with this website for more details on their practices and how to opt out.
Below is the revised section with CCPA removed and replaced by a Malaysia‑focused PDPA section. You can paste this into your existing Privacy Policy to replace the “CCPA Privacy Rights” and keep the rest unchanged.
Third‑Party Websites
This Privacy Policy applies only to BoonGiap.com.my. It does not apply to other websites, services or platforms that may be linked from this site (such as property portals, PropNex corporate sites, social media platforms, mortgage calculators, etc.).
When you click on a third‑party link and leave this website, you are encouraged to review the relevant site’s own Privacy Policy to understand how your information will be handled there.
Personal Data Protection (PDPA – Malaysia)
BoonGiap.com.my is operated in Malaysia and is subject to the Personal Data Protection Act 2010 (PDPA). In line with the PDPA, your personal data will be processed fairly, securely and only for purposes that are relevant to the services provided through this website.
Types of personal data
Depending on how you interact with this website, the personal data collected may include:
- Name, contact number, email address and correspondence details
- Property preferences, budget range and locations of interest
- Any information you choose to provide in enquiry forms, messages or attachments
Purposes of processing
Your personal data may be used for the following purposes:
- Responding to your enquiries and property‑related requests
- Arranging property viewings, valuations and negotiations
- Providing information on suitable properties, market updates and related services
- Complying with legal and regulatory requirements applicable to real estate practice
- Internal record‑keeping, analytics and service improvement
Where necessary to serve your request, your data may be shared with PropNex Realty Sdn Bhd, co‑agents, lawyers, bankers or other related service providers strictly for property‑related purposes and in line with the PDPA.
Your PDPA rights
Subject to the PDPA and any applicable exemptions, you have the right to:
- Access your personal data held by this website and request a copy
- Correct or update personal data that is inaccurate or incomplete
- Withdraw consent for certain types of processing (subject to legal or contractual limitations)
- Request deletion of personal data where it is no longer needed for the original purpose and where there is no legal requirement to retain it
To exercise any of these rights, or to make a complaint or query about how your personal data is handled, please contact the site owner via the contact details provided on BoonGiap.com.my. Reasonable steps will be taken to verify your identity before responding.
CCPA (California) Privacy Rights – For Relevant Users
If you are a California resident, you may have specific rights under the California Consumer Privacy Act (CCPA), including the right to:
- Request disclosure of the categories and specific pieces of personal data collected about you.
- Request deletion of personal data collected about you, subject to certain exceptions.
- Request that a business that sells personal data does not sell your personal data.
BoonGiap.com.my does not intentionally target or sell personal data of California consumers; however, if you believe these rights apply to you and wish to exercise them, please contact us using the details provided on this website. Reasonable efforts will be made to respond within the time frames stipulated by applicable laws.
GDPR Data Protection Rights – For Relevant Users
If you are located in the European Union (EU), United Kingdom (UK) or other jurisdictions with similar data protection laws, you may have the following rights under the GDPR or equivalent regulations:
- Right of access – Request copies of your personal data held by this website.
- Right to rectification – Request correction of any information you believe is inaccurate or incomplete.
- Right to erasure – Request that your personal data be erased, subject to certain conditions and legal obligations.
- Right to restrict processing – Request restriction of processing of your personal data, in certain circumstances.
- Right to object to processing – Object to certain types of processing, such as direct marketing.
- Right to data portability – Request that your data be transferred to another organisation, or directly to you, where technically feasible.
To exercise any of these rights, please contact us via the contact details provided on BoonGiap.com.my. Reasonable steps will be taken to verify your identity before responding, and responses will be provided within the timelines required by applicable law.
Children’s Information
BoonGiap.com.my does not knowingly collect any Personal Identifiable Information from children under the age of 13. This website and its services are primarily intended for adults interested in real estate.
If you are a parent or guardian and believe that your child has provided personal information on this website, you are strongly encouraged to contact us immediately. Reasonable efforts will be made to promptly remove such information from records where required by law.
Updates to This Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes in:
- legal requirements,
- technology, or
- the services offered through BoonGiap.com.my.
Any updates will be posted on this page with an updated “Last updated” date. Continued use of this website after updates are posted will be deemed acceptance of the revised policy.
Contact
If you have questions about this Privacy Policy, how your personal data is handled, or wish to exercise any applicable rights, please contact:
- via the contact form on www.boongiap.com.my, or
- via the email / phone number provided on the website’s contact page.